Frequently Asked Questions

Unizo is the integration fabric for next-gen cybersecurity, DevOps, and agentic AI platforms. It embeds directly into your product to deliver secure, real-time, and scalable integrations — powered by a modular architecture that includes:

  • MCP (Model Context Protocol): Secure, tenant-aware access for SaaS and AI agents

  • Unified APIs: One schema to connect with dozens of tools in each category

  • Webhook Exchange: Real-time event processing with observability and delivery guarantees

By building once on Unizo, your team can support 100+ integrations without handling auth flows, pagination, rate limits, or vendor quirks — dramatically reducing integration complexity and accelerating your go-to-market.

Unizo is purpose-built for Cybersecurity, IT Ops and DevOps  platforms — including:

  • Cybersecurity vendors (EDR/XDR, identity, SIEM, vulnerability mgmt.)

  • DevOps and productivity tools (SCM, ticketing, CI/CD, observability)

  • AI-native platforms needing secure, agentic access to tools

  • Compliance and GRC products integrating with enterprise IT stacks

Unizo is ideal for products with a strong need for robust integrations. Unizo offers scalable and efficient integration solutions to meet customer demands from Agentic AI & SaaS, reduce technical debt, and improve system reliability

Unizo’s unified API simplifies integration development by offering a single, consistent interface for an entire category of tools — whether it’s EDR/XDR, ticketing, identity, or others. Here’s how it streamlines the process:

  • Build once, support many: Instead of writing custom code for every vendor API, you integrate with Unizo’s unified schema, which abstracts away tool-specific differences.

  • Handles the hard parts: Unizo manages authentication flows, token refresh, pagination, rate limiting, and error handling — so you don’t have to.

  • Faster development: With consistent inputs and outputs, your team spends less time learning new APIs and more time building value.

  • Easier maintenance: When upstream APIs change, Unizo absorbs the complexity, keeping your integrations running without breaking your code.

The result? You can launch and scale integrations across 10, 20, or 50+ tools with a fraction of the effort — all while delivering a consistent and reliable experience to your users.

Traditional iPaaS platforms were built for internal workflow automation — not for powering secure, product-grade integrations. They’re often rigid, hard to customize, and create disconnected user experiences by pushing customers outside your app.

Unizo is purpose-built for cybersecurity, DevOps, and agentic AI platforms. It embeds directly into your product, enabling native, self-serve integrations across tools like EDR, SIEM, identity, ticketing, and more — all with unified APIs, built-in auth, and real-time observability.

Unlike iPaaS, Unizo gives developers full control with clean SDKs, scalable infrastructure, and tenant-aware security — so you can ship integrations faster, manage them easily, and deliver a seamless experience your customers expect.

No, your customer’s experience is fully white-labeled to match your and your partners’ brands. They don’t need to register with Unizo and won’t see any branding, URLs or details related to Unizo.

Yes. We prioritize roadmap alignment with our customers and support rapid onboarding of new tools within a category — often in days. If your product depends on it, we’ll work with you to make it happen.

Unizo is a language agnostic platform, Our APIs are REST-based, ensuring compatibility with most frameworks. You can write integrations in any programming language. We also provide SDKs for most popular programming languages including Python, NodeJS and Java.

Yes, Unizo offers real-time monitoring and detailed diagnostics to ensure the reliability and health of all your integrations.

Unizo provides proactive alerts for potential integration issues and actionable insights to resolve them quickly.

Unizo offers flexible pricing based on your business size and integration needs. Contact our sales team for a custom quote.

Yes, we provide free demos and limited-time trials to help you evaluate the platform.

Unizo offers 24/7 support, detailed documentation, and a dedicated customer success team to assist you every step of the way.

Unizo specializes in integrations for cybersecurity, DevOps, and compliance software providers, delivering seamless coverage across the entire stack including SIEM, IAM, EDR, SCM, Ticketing, Package and container registry, communications among others.

Unizo ensures integration reliability and system stability through a combination of robust architecture, proactive monitoring, and automated management. A robust API design minimizes errors thru standardized data handling thru consistent endpoints, proactive monitoring ensures system health, automated adaption abstracts changes in connected services and our scalable infrastructure.

By building once for a category(e.g. SIEM), you can quickly expand support to other tools in the same category without additional development effort, accelerating your integration program. It broadens your market reach by appealing to customers across different tools in the category. By offering comprehensive coverage, you position your product as a versatile, competitive solution that stands out in the market.

Yes, Unizo is built to scale your entire integration program effectively across different dimensions. Unizo’s platform supports multiple provider categories out of the box, allowing you to scale your integrations not just within a category but across diverse industries and tools, broadening your reach effortlessly. Its scalable licensing model ensures you can grow your integration program cost-effectively as your business expands. The platform itself is designed for scalability, capable of handling high volumes of data and connections while maintaining reliable performance. Additionally, Unizo offers services to address common bottlenecks, such as resourcing gaps or technical expertise, ensuring your team has the support needed to build and maintain integrations seamlessly. Some of most commonly used Integrations – ITSM integrations, Ticketing integrations, SCM Integrations, SIEM integrations, Incident management integrations, compliance integrations, Github Integrations etc.

Unizo ensures the security of integrations through a comprehensive, multi-layered approach. All data transmitted through the platform is encrypted both in transit and at rest, with the option for customers to bring their own key management system for added control over encryption keys. Secure authentication methods, including OAuth and API key management, ensure that only authorized entities can access integrations, while role-based access control (RBAC) enables precise permission settings to limit access as needed.

The platform adheres to leading compliance standards such as GDPR and SOC 2, ensuring integrations meet regulatory requirements. Customers can also push integration logs to their observability tools, such as Datadog, for enhanced monitoring and transparency. Regular security audits and vulnerability testing further strengthen Unizo’s security posture by proactively identifying and addressing potential risks. With these robust measures, Unizo provides a secure, transparent, and reliable foundation for all your integrations.

Most users build their first integration within 1-4 weeks depending on complexity of your use-case. Future integrations? Less than a week each. That’s 10-100x faster than starting from scratch on your own!

All you need is access to your development environment and an understanding of your integration requirements. Our team provides comprehensive support to get you started.

Yes, Unizo fully supports webhook and event-based integrations. The platform allows you to seamlessly set up webhooks to receive real-time updates and notifications whenever specific events occur across connected services. Unizo’s event-driven architecture enables you to build scalable, responsive integrations that can handle high volumes of transactions and updates without delay. Whether you need to automate workflows, trigger notifications, or sync data across multiple services, Unizo provides the flexibility and reliability needed to support webhook and event-based integrations at scale.

Yes, our developer portal includes comprehensive documentation, tutorials, and SDKs to help you get started quickly.

Absolutely. Unizo’s unified API reduces the cost and time required for integrations, making it ideal for startups looking to scale efficiently.

You can reach us via our contact page, email(sales@unizo.ai), or schedule a demo directly through the website.

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