Integrate once, respond faster everywhere — a consistent API and MCP Server for PagerDuty, Opsgenie, ServiceNow, and more, designed for real-time alerting, triage, and response automation.
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title
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teams.id
incident_key
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message
description
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impacted_service
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id
message
teams.id
priority
description
created_at
id
title
incident_key
status
description
priority
id
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teamId
incedent_key
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serviceId
url
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Query and retrieve incidents across platforms using consistent filters like status, service, severity, or assigned responder.
Create, update, resolve, or escalate incidents at the organization, service, or team level using a standardized API – no matter which tool your customers use.
Ingest alerts from monitoring or detection tools and normalize them before mapping to incidents — with built-in support for deduplication and enrichment.
Programmatically assign incidents to the right responders or teams based on routing logic, escalation policy, or on-call schedules.
Unizo provides a normalized data model across all communication platforms — making it easy to manage channels, messages, users, and more through a single integration.
Manages secure, scoped authentication credentials used to access third-party incident response platforms.
Represents an application, system, or component that incidents are tied to — providing ownership and routing context.
Tracks the lifecycle of an issue or outage, including severity, status, timestamps, and links to alerts or responders.
A group of responders responsible for managing incidents, with linked users, escalation paths, and on-call schedules.
Contact us for a demo. We are looking forward to connecting.
Contact us for a demo. We are looking forward to connecting.
Unizo expert support team is always available for help.
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