IntegrationsTicketing

Unified API for Ticketing

Integrate with any Ticketing provider using the same data model. Create, update, and track tickets across all major platforms with a single unified API.

Supported Integrations

Connect to all major ticketing platforms through a single unified API.

ServiceNow
Jira
Jira Data Center
Azure DevOps
Linear
Trello
Salesforce
GitLab Issues
GitHub Issues
Bitbucket
Zendesk
A
Asana

Data Normalization at a Glance

Different vendors, different schemas. Unizo normalizes them all into one unified output.

Jira
keyfields.summaryfields.status.namefields.priority.name
ServiceNow
numbershort_descriptionstatepriority
Linear
identifiertitlestate.namepriority
GitHub Issues
numbertitlestatelabels
U
Unizo
Unified Schema

Consistent across all vendors

idnameassigneescreatordue_datestatusdescriptionpriority

Detailed Field Mapping

Jira

keyid
fields.summarytitle
fields.status.namestatus
fields.priority.namepriority

ServiceNow

numberid
short_descriptiontitle
statestatus
prioritypriority

Linear

identifierid
titletitle
state.namestatus
prioritypriority

GitHub Issues

numberid
titletitle
statestatus
labelspriority

What You Can Build

Use Unizo's unified API to power these capabilities and more.

Ticket Creation & Updates

Automatically create, update, and bulk create tickets across any connected platform.

Navigation & Search

Retrieve detailed ticket information based on priority, issue type, status, and other criteria.

Real-time Events

Webhook support for real-time notifications when tickets are created, updated, or deleted.

Bi-directional Sync

Keep ticket status, comments, and assignments synchronized across tools.

Unified Data Models

Consistent data structures that work the same way across all ticketing platforms.

Auth

Connection and authorization details with token/OAuth management

Organization

Tenant-level context for scoping and user resolution

Collection

Logical grouping (Jira projects, ServiceNow tables, Linear teams)

Ticket

Core entity normalized across tools for consistent operations

Comment

Ticket comments with author and timestamp

User

Assignees and reporters with profile information

How Can We Help?

Explore Docs

Browse API documentation and integration guides.

View Documentation

Request Demo

See Ticketing integrations in action.

Request Demo

Contact Us

Have questions? Our team is here to help.

Get in Touch

Ready to Integrate Ticketing?

Get started with Unizo's unified API and connect to all your ticketing platforms today.