IntegrationsIncident Management

Unified API for Incident Management

Integrate once, respond faster everywhere - a consistent API for PagerDuty, Opsgenie, ServiceNow, and more, designed for real-time alerting, triage, and response automation.

Supported Integrations

Connect to all major incident management platforms through a single unified API.

Data Normalization at a Glance

Different vendors, different schemas. Unizo normalizes them all into one unified output.

PagerDuty
incident_numbertitlestatusurgency
Opsgenie
tinyIdmessagestatuspriority
ServiceNow
numbershort_descriptionstatepriority
VictorOps
incidentNumberentityDisplayNamecurrentPhaseseverity
U
Unizo
Unified Schema

Consistent across all vendors

idtitledescriptionincident_keymessagepriorityimpacted_servicestatus

Detailed Field Mapping

PagerDuty

incident_numberid
titletitle
statusstatus
urgencypriority

Opsgenie

tinyIdid
messagetitle
statusstatus
prioritypriority

ServiceNow

numberid
short_descriptiontitle
statestatus
prioritypriority

VictorOps

incidentNumberid
entityDisplayNametitle
currentPhasestatus
severitypriority

What You Can Build

Use Unizo's unified API to power these capabilities and more.

Incident Tracking and Search

Query and search incidents across all platforms with unified filters and status tracking.

Manage Incident Lifecycle

Create, acknowledge, escalate, and resolve incidents programmatically.

Alert Ingestion and Normalization

Ingest alerts from any source and normalize into a consistent incident format.

Assign Users and Teams

Route incidents to the right responders and teams based on schedules and policies.

Unified Data Models

Consistent data structures that work the same way across all incident management platforms.

Auth

Authentication and authorization for incident management platforms

Service

Services and their health status, dependencies, and incident history

Incident

Incidents with status, priority, timeline, and resolution details

Team

Teams with members, on-call schedules, and escalation policies

Ready to Integrate Incident Management?

Get started with Unizo's unified API and connect to all your incident management platforms today.